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We welcome all questions and feedback. Please use the contact form to get in touch. Our Customer Service Center is available 24/7, and we typically respond within four hours. You may write to us in English or your preferred language.
Before contacting us, we recommend reviewing our support pages, including: About Us, Legal Disclaimer, Terms & Conditions, Privacy Policy, Refund Policy, and Cookie Policy.
If you have already submitted an application, please include the traveler’s name and email address. For multiple applications, provide the details for each traveler to help us locate your order.
Our team is committed to responding promptly. Response times may vary depending on the complexity of the request and the volume of inquiries.
An ETA (Electronic Travel Authorization) visa is a digital entry requirement for travelers from visa-exempt countries visiting Europe. It is required for short-term stays, including tourism, business, or transit, and must be obtained before traveling.
The ETA visa is typically valid for up to three years or until your passport expires, whichever comes first. It allows multiple entries, with each stay generally limited to 6 months.
You can apply online through the official ETA website or use a private company. The process involves filling out a form, providing personal and travel details, and paying a fee. Most applications are processed quickly, but it is advised to apply at least a few days before your travel date.
When applying, you’ll need to provide your passport details, personal information (such as your name and address), travel plans, and answer security-related questions. Ensure all information is accurate to avoid delays or issues with your application.
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