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Malaysia Entry Requirements

Check if an Arrival Card is required for your entry

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Information

ETAS Travel is a private eVisa processing agency registered with the Migration Agents Registration Authority under registration number 1466320. Our online platform offers step-by-step assistance to ensure ETA applications are completed accurately and submitted to the appropriate government authorities. Travelers have the option to apply directly through the government website without using our service.

Frequently Asked Questions about Malaysia (MDAC) Arrival Card

The Malaysian Digital Arrival Card (MDAC) is an online entry requirement for most foreign travelers visiting Malaysia. This section answers key questions to help you understand who must complete it, how to submit the form, and what information is required. You can fill out the MDAC directly on the official Malaysian government website or use a trusted service for guided assistance and faster support.

The Malaysian Digital Arrival Card (MDAC) is an online form that must be completed by most foreign travelers entering Malaysia. It allows Malaysian authorities to collect essential travel and personal information before your arrival, helping to speed up the immigration process at entry points. The MDAC replaces the old paper-based arrival card system.

All foreign nationals (except Malaysian citizens, permanent residents, and long-term pass holders) are required to complete the MDAC before entering Malaysia. This applies to travelers arriving by air, land, or sea. You must fill out the card regardless of the purpose of your visit—tourism, business, or social.

You can complete the Malaysian Digital Arrival Card online by filling out the digital form on the official MDAC portal or through authorized travel service providers. The process takes only a few minutes — you’ll need to provide your personal information, travel details, and passport data. Once completed, you’ll receive a confirmation which you should present upon arrival in Malaysia.

You’ll need your passport details, travel itinerary (including arrival and departure dates), mode of entry, address in Malaysia, and contact information. Make sure all information matches your travel documents to avoid issues during immigration clearance.

The MDAC must be completed within 3 days before your scheduled arrival in Malaysia. It cannot be filled too early. Submitting it within this time frame ensures your information is valid and up to date for entry processing.

No, the Malaysian Digital Arrival Card is completely free to submit on the official government website. However, travelers using third-party assistance or agency services may be charged a processing or convenience fee.

It’s recommended to keep a digital copy or a printed version of your MDAC confirmation to present to Malaysian immigration officers upon arrival. In most cases, the system automatically registers your submission, but having proof can help avoid delays.

Yes. You can complete the MDAC for family members or companions traveling with you, as long as you have access to their passport details and travel information. Each traveler must have their own individual MDAC record.

Travelers who fail to complete the MDAC before arrival may experience longer processing times or be required to complete it manually at the immigration counter. To ensure a smooth entry, it’s strongly advised to submit the MDAC online before departure.
FAQ

Eligibility for the Malaysian Arrival Card

All travelers, including citizens of ASEAN countries, visa-exempt travelers, and residents with valid passes, must complete the online card before arrival.

Our Malaysian Digital Arrival Card (MDAC) Assistance Service

Many travelers choose our MDAC assistance service because it makes the process simple, fast, and stress-free — especially if you’re unfamiliar with the online form or want peace of mind that your submission is reviewed and complete. You can always submit the MDAC directly through the official Malaysian government website. Our service is optional and designed purely for convenience and traveler support.

Here’s how we help:

  • Guided assistance to ensure your MDAC form is accurate and complete
  • Instant submission confirmation sent directly to your email
  • Travel updates and reminders before your trip to Malaysia
  • Application review by experienced travel document specialists
  • Multilingual 24/7 customer support
  • All personal data is encrypted and processed securely

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