Contact Us
How can you reach us?
We welcome all questions and feedback. Our Customer Service Center operates 24/7, and we typically respond to emails within two hours or less. You may contact us in English or in your preferred language.
Before reaching out, we recommend reviewing our support pages, including: About Us, Legal Disclaimer, Terms & Conditions, Privacy Policy, Refund Policy, and Cookie Policy.
If you have already submitted an application, please include the traveler’s name and email address. For multiple applications, provide the details for each traveler to help us quickly locate your order.
Phone support: +44.3300272604 (long distance charges may apply).
Email support: [email protected]
Frequently Asked Questions
What is an ETA visa for the UK, and who needs it?
An ETA (Electronic Travel Authorization) visa is a digital entry requirement for travelers from visa-exempt countries visiting Europe. It is required for short-term stays, including tourism, business, or transit, and must be obtained before traveling.
How long is the ETA visa for UK valid?
The ETA visa is typically valid for up to three years or until your passport expires, whichever comes first. It allows multiple entries, with each stay generally limited to 6 months.
How do I apply for an ETA visa for the UK?
You can apply online through the official ETA website or use a private company. The process involves filling out a form, providing personal and travel details, and paying a fee. Most applications are processed quickly, but it is advised to apply at least a few days before your travel date.
What information do I need to provide when applying for an ETA?
When applying, you’ll need to provide your passport details, personal information (such as your name and address), travel plans, and answer security-related questions. Ensure all information is accurate to avoid delays or issues with your application.